Cardiff by the Sea CA—The California Assisted Living Association (CALA) is pleased to announce that Sadie Harness will receive the organization’s prestigious Outstanding Executive Director award at their Fall Conference & Trade Show in Rancho Mirage. CALA chooses recipients of these awards based on their commitment to providing outstanding, quality care and service to residents in the Assisted living communities where they work. Harness will receive her award on October 24, 2016.
According to an employee, “Sadie’s Servant Leadership approach and her ability to lead by example, through her phenomenal compassion, passion, and strength, is extraordinary. She has created a vibrant, energetic community that embraces life.”
When she first came to Belmont Village Cardiff-by-the-Sea in 2013, Harness made it her mission to increase employee and resident satisfaction. In two years, employee satisfaction went from 73% to 86% and resident satisfaction rose from 86% to 94%.
From the manner in which she supports and leads her team, to her positive energy in the community, as well as her communication with family members, Harness’s leadership style is driven by her commitment to residents and their quality of life. Harness’s holistic management approach has led to excellence and cooperation among her team. Her “two thing” rule tasks each member of the management team to do a minimum of two things daily to help an employee, in order to demonstrate their commitment to the team as a whole.
About Assisted Living
Currently, nearly 180,000 Californians are residents in Assisted Living communities and the need for Assisted Living continues to grow. Assisted Living provides residents with the care they need to perform activities of daily living, medication management, social activities, housekeeping, meals, and transportation; some communities also offer dementia care programs and health-related services. A 2016 study commissioned by CALA showed that Assisted Living staff has a positive impact on residents’ quality of life. Ninety-eight percent of residents say the staff members in their communities are friendly and 94 percent say they receive the help they need.
With more than 575 provider members, CALA is the only association solely representing the state’s Residential Care Facilities for the Elderly, which encompass Assisted Living, Memory Care, and Continuing Care Retirement Communities. CALA is dedicated to the betterment of Assisted Living and provides leadership through advocacy efforts and education to support providers in their efforts to offer the highest quality programs and services to their residents.